SMTA is GIG CERTIFIED
As your community-based technology provider, it’s our business to stay on the edge of what’s next. That’s why we're proud to offer gigabit broadband, delivering internet speeds of up to 100 times faster than those currently available in many U.S. households.
Our offices will be closing TODAY at 11am.
We will also be closed all day on Monday September 1st.
You may call 419-899-2121 if you need to leave us a voicemail OR you will be able to get to our tech support as well.
You may also email info@smta.cc and we will get back to everyone on Tuesday September 2nd.
Thank you and have a safe and wonderful Labor Day! ... See MoreSee Less
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The service issues that our customers have been experiencing today have been resolved. Everyone should be back up and working.
If your service still has not been restored please give us a call, even if you have called us earlier today.
Again, thank you for being so patient with us today. ... See MoreSee Less
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UPDATE: If you are without service, please unplug the ONT and once that is back up, unplug the router. Each will take a moment to fully boot back up. Please DO NOT press the reset button, and if that has been pressed the router will need to be set back up.
Again thank you all for your patience. We appreciate you.
The maintenance that took place last night was completed but we have found that customers did not come back online. We are still looking into the issue that has taken place. Please call us at 419-899-2121 if your service did not restore.
We appreciate your patience with us as we are working quick to get this restored.
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Maintenance will be taking place tonight on SMTAs OLTs. This will start at midnight and is service effecting. Not everyone will go down at the same time. There should only be a down time of about 15 minutes.
If the service does not restore, we are in office from 8-4:30 Thursday. Please call us at 419-899-2121 or email us at info@smta.cc ... See MoreSee Less
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This Friday, August 29th, our offices will be closing at 11am.
On Monday September 1st our offices will be closed all day. We will return at 8am on Tuesday September 2nd for normal business hours.
BOTH of our offices have drop boxes for paperwork and/or payments. You may call 419-899-2121 and leave us a voicemail, or to get to our tech support. You may also email us at info@smta.cc
We will return voicemails and emails Tuesday, September 2nd.
HAVE A SAFE & FUN LABOR DAY WEEKEND! ... See MoreSee Less
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